Operations: Effectively managing operations is key for improved productivity and competitiveness. Processing and manufacturing operations are also closely linked with procurement and sales / marketing. This module explores the transformation of purchased material into final products and services that meet customer and market demand. This relies on a number of factors, including quality management, waste reduction, value added product / process design, layout, environment management and planning / control to ensure sustainable and competitive operations.

Skills and competencies: operations and inventory management; environmental procurement; and, managing finance along the supply chain.

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